IDENTT Video

Conversation between the Consultant and the Client, during which it is possible to carry out an automatic check of the identity document

The most important functionalities

The possibility of establishing a conversation with a consultant by generating a new conversation from the level of the Ordering Party's website

The possibility of establishing a conversation with a consultant by generating a new conversation from the level of the Ordering Party's website

The possibility of sending an e-mail containing a link to the conversation by the Consultant to the Client

The possibility of sending an e-mail containing a link to the conversation by the Consultant to the Client

The possibility of conducting an audio and video conversation between the Consultant and the Client

The possibility of conducting an audio and video conversation between the Consultant and the Client

Storage of audio and video recordings

Storage of audio and video recordings

The ability to delete the Consultant's video recording and leave the Consultant's audio recording from conversations

The ability to delete the Consultant's video recording and leave the Consultant's audio recording from conversations

The ability to view and search conversations

The ability to view and search conversations

The ability to view and receive incoming calls by the Consultant

The ability to view and receive incoming calls by the Consultant

The possibility of going through individual (fixed) steps of the verification process by the Consultant during the interview

The possibility of going through individual (fixed) steps of the verification process by the Consultant during the interview

IDENTT Video - Consultant Management Panel

The consultant has the option of displaying a list of pending calls - in the "Pending calls" tab - as well as displaying a list of completed calls, visible in the "Call history" tab. From this view, the Consultant also has the ability to create, receive, and delete a session.

<span>IDENTT</span> Video - Consultant Management Panel
<span>IDENTT</span> Video - Consultant view

IDENTT Video - Consultant view

During a video call, the Consultant can ask the Client several questions and commands - the list of tasks is available in the "Tasks" section, and the hints are in the "Task scheduler" section. In case of technical problems, communication via text chat is possible.

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